YNAP
seller channel
Terms of Service
1. Introduction
1.1 YNAP-commerce transactions are
welcome through the website interface or mobile application (“YNAP Page”).
Before using Meta's website or creating a YNAP account
("Account"), please read the following terms of service
and Meta's e-commerce platform operation regulations to clearly understand
its relationship with YNAP Co., Ltd and Meta's affiliates and
subsidiaries (hereinafter referred to as Meta). "Meta",
collectively "us", "us", "our") legal rights and
obligations. The "Services" we provide or provide include (a)
the YNAP Website, (b) the services provided by the YNAP Website and
the YNAP Client Software available on the YNAP Website, and (c) all
information, links, functions, data, , images, graphics, music, audio, video
(including livestreams), messages, labels, content, programs, software, service
applications (including any mobile service applications) or other materials are
available on YNAP from the website or related services of the YNAP
website ("Content"). Any new functionality added or extended to the
Service is subject to these Terms of Service. These terms of service govern
your use of the services provided by Meta.
1.2 The Service includes an online
exchange service that connects consumers with each other to provide
opportunities between buyers ("Buyers") and sellers
("Sellers") (collectively, "Friends"). ”, “User” or “Parties””). The real sales contract is directly between the buyer and the
seller. The parties involved in the transaction will be responsible for the
sales contract, commodity list, product warranty, etc. between them. YNAP
does not interfere with transactions between users. YNAP may or may not
pre-screen users or user-provided content or information. YNAP reserves
the right to re YNAP any content or information on the YNAP website in
accordance with clause 6.4 below. YNAP does not guarantee that the user
will actually complete the transaction. notes,
1.3 Before becoming a user of the YNAP
website, you need to read and accept all terms and conditions set forth and
referenced in these Terms of Service and the Privacy Policy referenced here.
1.4 YNAP reserves the right to
change, modify, suspend or terminate all or any part of the YNAP website
or services at any time as required by law. A beta version of the Service or
its functionality may not be identical to the final version.
1.5 YNAP reserves the right to refuse
your account opening request or access to YNAP website or services in
accordance with the law and terms of service.
By using the Service or creating an
account with Meta, you accept and agree to these Terms of Service and the
additional policies that follow here.
If you do not agree to these terms of
service, please do not use the service or visit the YNAP page. If you are
a minor or person of limited civil capacity under the laws of your country of
residence, you will need to obtain a supply or contract, as the case may be, to
open an account or use the Services. In this case, the parent or legal guardian
needs help understanding or accepting the terms of the family agreement on your
behalf. If you are unsure of your age and civil capacity, or understand that
these terms and related laws apply to your civil affairs, please do not create
an account or use the services with unlimited assistance from a parent or legal
guardian. If you are a parent or legal guardian of MINIMERS or have limited
civil capacity, case-by-case compliance with legal requirements and witness
statements, the current representative accepts these Terms of Service and is
responsible for the entire process of using the YNAP account or services,
but not specifically.
2. Privacy
2.1 YNAP takes the security of your
information very seriously. To protect the interests of users, YNAP
provides a privacy policy on Gold.vn that explains Gold's security
practices in detail. Please refer to the Privacy Policy to understand how YNAP
collects and uses information related to user accounts and/or use of the
Services ("User Information"). These Terms of Service are closely
related to the Privacy Policy. By using the Services or providing information
on the YNAP website, users:
Allow YNAP to collect, use, publish
and/or process your content, personal data and user information as set forth in
the Privacy Policy; agree and acknowledge that the information provided
on Meta's website is jointly owned by you and Meta; and will not directly
or Indirectly disclose user information to any third party, or in any way allow
any third party to access or use that information.
2.2 Users who obtain personal data of
other users through the use of the Service ("Recipients") hereby
agree
(i) comply with all applicable laws and
regulations regarding the security of personal information related to such
information;
(ii) allow the user who is the owner of
the personal information collected by the recipient (“disclosing party”) to delete his/her information collected from the database. the
recipient's data;
(iii) allow the Disclosing Party to review
the information that the Receiving Party has collected about them as or as
required by applicable law.
3. Limitation of U.S. Liability
3.1 YNAP grants users the appropriate
rights to access and use the Services under the terms and conditions set forth
in these Terms of Service. All content, trademarks, service marks, trade names,
logos and other proprietary intellectual property rights ("Intellectual
Property Rights") displayed on Meta's website are owned by YNAP
and third-party owners, as applicable. No party accessing the YNAP website
shall be granted, directly or indirectly, any right or license to use or
reproduce any intellectual property rights, nor shall any party accessing
the YNAP website be authorized to access the website. intellectual
property. By using or accessing the Services, you agree to abide by copyright,
trademark, service mark or any other laws that protect the Services, the YNAP
Site and the contents of the YNAP Site. You agree not to reproduce,
distribute, republish, transmit, publicly disclose, publicly perform, modify,
adapt, rent, sell or create any portion of the Services, YNAP Sites and
derivative works of YNAP Site content. You may not copy or modify any part
or all of the YNAP website on any server or as part of any other website
without Meta's prior written consent. In addition, you agree not to use
any robots,
3.2 YNAP allows connections to
the YNAP Website from the User's Website, provided that the User's Website
is not construed as an endorsement or link to YNAP of any kind.
4. Software
Any software provided by YNAP to
users is subject to these Terms of Service. YNAP reserves all rights with
respect to the software not expressly granted herein by Meta. Any script
or code linked to or referenced from the Services is licensed to you by a third
party, not Meta, who is the owner of such script or code.
5. Accounts and Security
5.1 Certain features of our Services
require account registration by selecting a unique username
("Username") and password and providing certain personal information.
You may use your account to access other products, websites or services
that YNAP permits, is associated with or is using. YNAP does not test
and is not responsible for any content, functionality, security, service,
privacy policy or other practices of such products, websites or services. If
you use your account to access other products, websites or services that YNAP
permits, is affiliated with or is working with, the terms of service for those
products, websites or services,
5.2 You agree to (a) keep your password
confidential and use your username and password only when logging in, (b)
ensure that you log out of your account after each login session on the YNAP
website, and (c) promptly notify YNAP of any Unauthorized use of your account, username and/or
password. You are responsible for activities under your username and account,
including loss or damage resulting from unauthorized use of your password or
user's failure to comply with these terms.
5.3 You agree that YNAP reserves the
right to immediately delete the user account and user name, delete or cancel
any content related to the user account and user name from the YNAP
website for any reason, regardless of whether or not to notify the user or any
other third party. responsibility. Reasons for these actions may include (a)
prolonged inactivity of accounts and usernames, (b) violation of the terms or
spirit of these Terms of Service, (c) engaging in illegal, fraudulent,
harassing, intrusive, threatening or abusive conduct, ( d) have multiple user
accounts, (e) purchase products on the YNAP website for commercial
purposes, (f) buy in bulk from a seller or a group of related sellers, (g)
abuse discount codes or sponsorship or promotional benefits (including selling
discount codes to third parties and misusing coupon codes on YNAP Sites),
(h) engaging in harmful actions against other users, third parties,
or Meta's financial interests. Use of the account for unlawful,
fraudulent, harassing, intrusive, threatening or abusive purposes may be
submitted to competent government agencies as required by law.
5.4 The user can notify YNAP in
writing to request to delete the account. However, the user remains responsible
and liable for any incomplete transactions (generated before or after account
deletion) or shipments of goods related to the requested account. Then, in
accordance with the terms of service, users must contact YNAP after timely
and complete completion and completion of incomplete transactions. The user is
responsible for his/her account deletion request.
5.5 You may use the Service and/or open an
account with YNAP only if you meet the conditions for accepting these
Terms of Service.
6. Terms of Use
6.1 The license to use the YNAP
website and services remains in effect until terminated. The license will
terminate in accordance with these Terms of Service or if the User
breaches any term or condition set forth in these Terms of Service. In this
case, YNAP may terminate the user's use with or without notice.
6.2 The User shall not:
(a) upload, post, transmit or otherwise
make available any unlawful, harmful, threatening, abusive, harassing,
confusing, intrusive, misleading, defamatory, offensive, obscene, defamatory,
invasive, offensive or racially discriminatory content, racial or any other
inappropriate content;
(b) violates any law, third party rights
or Meta's Product Prohibition/Restriction Policy;
(c) post, transmit, or otherwise display
any Content in the presence of a minor or use the Services in any way that
harms a minor; which way;
(d) use the Services or post content to
impersonate, or otherwise misrepresent, any person or entity;
(e) forge headers or otherwise manipulate
formats to conceal the origin of any Content transmitted through the Services;
(f) YNAP any proprietary notices from
the YNAP website;
(g) cause, accept or authorize
modification, creation of derivative works or adaptation services without the
express permission of Meta;
(h) use the Services for the benefit of
any third party or for any conduct not acceptable under these Terms of Service;
(i) use the Services or post Content for a
fraudulent, unreasonable, false, misleading or misleading purpose;
(j) opening and operating various user
accounts for any conduct that violates the terms or spirit of these Terms of
Service;
(k) access the YNAPe-commerce
platform, open an account or otherwise through any software or hardware not
approved or provided by Meta, including simulator software, simulators,
automation software or any similar software, device or hardware Access your
user account.
(l) modify the price of any product or
interfere with the catalogue of other users.
(m) take any action that falsifies Meta's
rating or feedback system;
(n) Attempt to transcode, reverse
engineer, disassemble or hack the Service (or any of its components);
circumvent or circumvent any application by YNAP to the Service and/or
data transmitted, processed or stored by YNAP encryption technology or
security measures;
(o) utilize or collect any information,
including any personal information or data, in connection with other user
accounts;
(p) upload, email, post, transmit or
otherwise disclose any content not authorized by you under any law or contract
or relationship of trust (such as inside information known or disclosed as part
of an employment relationship, proprietary and confidential information or
pursuant to a nondisclosure agreement);
(q) upload, e-mail, post, transmit or
otherwise make available any Content that could result in infringement of
patents, trademarks, trade secrets, copyrights or any other rights. any
privilege of either party;
(r) upload, email, post, transmit or
otherwise make publicly available any advertising, promotional material,
"harassing mail", "spam", "string" and authorised
or unlawful, or any other form of unauthorized authorized solicitation;
(s) upload, email, post, transmit or
otherwise disclose any computer code, file containing viruses, worms, trojan
horses or any other computer code, files designed to directly or indirectly
interfere with, control, interrupt, destroy or limit the whole or functionality
or program materials any computer software or hardware or data or
telecommunications equipment;
(t) disrupt the normal flow of
interaction, speed up the "scrolling" of the screen faster than other
users are capable of on the Service, or otherwise perform actions that
negatively affect the performance of the Service. participate in real
transactions,
(u) interfere with, manipulate or disrupt
the Services or servers or systems associated with the Services or other users’ use and experience of the
Services, or fail to comply with any requirements, processes, policies and
legal locations of systems associated with Meta;
(v) take any action or conduct that may
directly or indirectly disrupt, disable, overload or damage the Service or
servers or systems associated with the Service;
(w) use the Services to knowingly or
inadvertently violate the laws relating to the prevention of money laundering
or the prevention of terrorism;
(x) use the Services to violate or
circumvent any penalties or embargoes imposed or enforced by the relevant
authorities.
(y) use the Services to violate the
privacy of others or to "stalk" or otherwise harass others;
(z) infringe Meta's rights, including
any intellectual property rights, and cause confusion;
(aa) use the Service to collect or store
personal data of other users in connection with the prohibited conduct and
activities described above; and/or
(ab) List merchandise that infringes a
third party's copyright, trademark, or other intellectual property rights, or
use the Service in a manner that may infringe a third party's intellectual
property rights.
6.3 Users understand that content, whether
publicly posted or privately transmitted, is solely the responsibility of the
creator. This means that you, and not Meta, are solely responsible for
what you upload, post, email, transmit or otherwise make public on the YNAP
website. Users understand that by using the YNAP website, you may
encounter content that you deem objectionable, inappropriate or
inappropriate. YNAP is not responsible for the Content, including errors
or omissions relating to the Content, or for loss or damage arising out of the
use of or reliance on the Content as posted, mailed, transmitted or otherwise
published. Download or otherwise publish on the YNAP website.
6.4 User acknowledges that YNAPand
its designees have the sole right (but not the obligation) to screen, reject,
delete, stop, suspend, YNAP or YNAP any content available on the Site. YNAP
website, including any content or information you post. YNAPreserves the
right to reYNAP(i) content that violates the Terms of Service; (ii) if YNAPreceives
a valid claim made by other users in accordance with the law; (iii) if YNAPreceives
to a valid intellectual property infringement notice or legal(4) Other reasons
prescribed by law. As part of our efforts to protect the Service or its
users, YNAPreserves the right to block communications related to the
Service, including status updates, posts, messages and/or chats. or otherwise
enforce the terms of these Terms of Service. User agrees that he or she must
evaluate and assume all risks associated with any use of the Content, including
any reliance on the accuracy, completeness or usefulness of the Content. In
this regard, the user acknowledges that he does not need, and to the fullest
extent permitted by law, does not need to rely on any content created by or
submitted to Meta, including information locations on YNAPForums or
other parts of Meta.
6.5 The user accepts and agrees that YNAPcan
access, maintain and disclose the user's account information as required by law
or ordered by a court or government agency or agency. A competent government
agency requires YNAPor other legal grounds to: (a) comply with legal
process; (b) enforce terms of service; (c) respond to complaints about content
that violates the rights of third parties; (d) respond to user requests for
customer service; ( e) protect the rights, property or safety of Meta,
users and/or the community.
7. Violation of Terms of Service
7.1 Violations of this policy may result
in a range of actions, including any or all of the following:
- delete product catalogs;
- the right to restrict the use of the
account;
- suspension and termination of accounts;
- To recover money/property obtained by
fraud, and related costs of shipping, payment, etc. for the order;
- criminal charges;
- apply for civil relief, including claims
and/or temporary emergency measures;
- Other actions or remedies in accordance
with Community Standards, Terms of Service or YNAPPolicy.
7.2 If you find a user on our YNAPwebsite
who violates the Terms of Service, please contact YNAPhere.
8. Reporting potential inspections of
intellectual property
8.1 The user is an independent individual
or organization and is not affiliated with Meta. YNAPis also not an
agent or representative of the user and does not own and/or own any merchandise
offered for sale on Meta's website.
8.2 If you are the owner of intellectual
property rights (“Intellectual
Property Owner”) or an authorized representative of the
intellectual property owner (“Intellectual Property
Representative”) and you believe that your rights or
the rights of a potential customer are infringing, please use the enclosed The
sample complaint form provides valid documentation to demonstrate the existence
and legal ownership of the claimant's intellectual property, protected
intellectual property in the relevant territory, and evidence of intellectual
property infringement in the listing for the specific claim. Sent to YNAPhere.
We will take reasonable time to process the information provided.
9. Orders and Payments
9.1 YNAPsupports one or more of the
following payment methods from time to time:
(i) Credit/Debit Card or Credit Card
Instalment Payment
Credit/debit card payments or credit card
installments are made through third-party payment channels, and the list of
accepted cards depends on the payment channel you use.
(ii) Cash on Delivery (COD)
YNAPoffers cash on delivery in select
countries. Buyer may pay the carrier directly in cash upon delivery.
(iii) Payment by Domestic ATM Card -
Internet Banking
Domestic ATM Card Payment Method -
Internet Banking is only available for buyers with a domestic ATM card with an
online banking link (online payment), not for VISA and MasterCard.
9.2 The buyer can only change the payment
channel before payment.
9.3 YNAPshall not be liable to the
Buyer or Seller for any loss or damage suffered by the Buyer or Seller as a
result of incorrectly entered shipping and/or payment information for placing
an order and/or the use of payment methods not listed in Clause 9.1
above. YNAPreserves the right to check the legality of the buyer's right
to use the payment method, and reserves the right to suspend the transaction
until the legality is confirmed or to cancel the transaction if the legality
cannot be confirmed.
Note: YNAPwill be responsible for
orders placed using YNAPShipping Support.
9.4 At present, YNAPcan only pay
users by bank transfer. Therefore, users need to provide bank account
information to YNAPin order to receive payment, that is, payment for
products sold or refunded from Meta.
10. YNAPAccount Balance
10.1 YNAPAccount Balance is a feature
provided by YNAPor its authorised service providers to assist in
confirming the sale proceeds or refund value of return/refund transactions. The
total value confirmed minus the amount paid will appear in the YNAPaccount
balance.
10.2 You may transfer the full amount
recorded in your YNAPAccount Balance (up to the full amount in your YNAPAccount
Balance) by submitting a remittance request to the bank account from which you
have provided YNAPwith the information (the "Receiving Account").
request ("Payment Request"). YNAPcan also automatically transfer
the value identified in your YNAPaccount balance to your receiving account
on a regular basis based on your settings. Depending on the relevant banking
business, YNAPonly makes transfers on business days and it may take up to
3 (three) business days for such transfers to be credited to the receiving
account.
10.3 Revenue from sales using the delivery
services supported on the YNAPpage will be credited to the YNAPaccount
balance 10 (ten) days after the order is updated to delivery status. Successful
(for YNAPMall orders), or 48 days later when the order is updated to
Delivery Successful status (for orders not belonging to YNAPMall) or hours
after buyer confirms receipt. Purchases for Return/Refund Cash on Payment (COD)
orders will be credited to the YNAPaccount balance within 01 (one)
business day from the date the return/refund request is received.
10.4 Once a payment request has been
submitted, it cannot be changed or cancelled.
10.5 If an error occurs during the
processing of any transaction, you agree to authorize YNAPto correct the
error and credit or debit your receiving account, provided that the correction
complies with the relevant laws. If YNAPis unable to credit or debit the
Receiving Account for any reason, you will also authorize us to continue
crediting or debiting the Receiving Account to any bank account or other
payment method provided to you after charging any relevant fees Meta, or
to the extent permitted by law, deduct credit or debit and related charges from
the credit balance in your YNAPaccount balance.
10.6 You authorize us to make a credit or
debit entry for the amount identified in your YNAPAccount Balance for the
purpose of:
(i) correct any errors in the execution of
transactions;
(ii) YNAPbelieves that you have
engaged in fraudulent or suspicious transactions and/or transactions
(iii) in relation to any loss, damage or
inaccuracy;
(iv) in relation to any bonus or refund;
(v) in relation to any outstanding fees;
(vi) in connection with the resolution of
any transaction disputes, including any indemnification against you;
(vii) in relation to prohibited products
or products recalled by competent authorities; and
(viii) in relation to any modification of
the agreement undertaken by the buyer and the seller.
11. YNAPWarranty Policy
11.1 YNAPGuarantee is a service
provided by YNAPor a unit authorized by YNAPto protect transactions.
To prevent liability risk, the amount paid by Buyer to Seller for an order will
be retained by YNAPor a Meta-authorized entity (“YNAPGuarantee Account”). The seller will not receive interest or any other benefit on
funds in the YNAPsecured account.
11.2 After the Buyer has paid for the Order
("Buyer Pays"), the Buyer's payment will remain in the YNAPGuarantee
Account until:
(a) Buyer sends YNAPconfirmation that
he has received the item, in which case YNAPwill transfer Buyer's payment
to Seller's YNAPSecured Account unless Clause 11.2(d) applies;
(b) If the YNAPWarranty Period (or an
extension approved pursuant to Clause 11.3) has expired, unless Clauses 11.2(c)
and 11.2(d) apply, YNAPwill transfer payment from the Buyer to the YNAPWarranty
Account the seller;
(c) If YNAPdetermines that Buyer's
return/refund request has been approved, YNAPwill refund Buyer in
accordance with the terms of the Return Policy, unless Section 11.2(d)
applies. YNAPMerchandise and Refund.
(d) when YNAPreasonably determines
that it is reasonable to allocate buyer payments, including when YNAPbelieves
it is reasonably necessary to comply with any applicable law or court order or
to enforce these Terms of Service.
Self-agreement between buyer and seller
will not apply YNAPWarranty Policy.
11.3 Payments made through the YNAPPayment
Channel will remain in the YNAPGuarantee Account for a certain period of
time (“Riya Guarantee Period”). For more information on YNAPGuarantee Time, follow this link
.
11.4 If the Seller's bank account cannot
be credited and/or the Seller cannot be reached, YNAPwill use the
information provided by the Seller to contact the Seller. If Seller cannot be
reached, YNAPwill process Buyer's payment after twelve (12) months from
the date Buyer's payment is due to Seller but has not been paid to Seller. is
in compliance with the law.
11.5 The seller/buyer must be the
beneficiary of the account and conduct transactions on the YNAPwebsite by
themselves. YNAPreserves the right to require sellers or buyers to provide
personal data such as portraits, bank account information and/or any other
necessary documentation for information verification purposes, including
third-party payment and confirmation required by shipping service providers.
Seller/Buyer hereby agrees to YNAPto use or provide his/her personal data
for Seller/Buyer to use YNAPWebsite. In addition, the seller/buyer
authorises YNAPto use his/her personal data to respond to any inquiries
that YNAPdeems necessary to confirm the identity of the seller/buyer as
the seller/buyer bank to other organisations. Privacy Policy.
11.6 Meta's Warranty is in addition
to, and not a limitation of, the Seller's and Buyer's obligations under
applicable law, which may be broader or stricter than the legal requirements
in Meta's Warranty Policy. YNAPGuarantee is neither intended nor
intended to assist the seller or buyer in fulfilling their own legal
obligations, which are solely the responsibility of the seller or buyer.
purchase, and YNAPis not responsible for the legal obligations of the
seller or buyer above. Meta's Warranty Policy does not constitute a
product warranty under any circumstances.
11.7 For the avoidance of doubt, any
transactions not carried out on the YNAPWebsite will not be covered by
the YNAPWarranty.
12. YNAPCoin Points System
12.1 Users may accumulate Reward Points (“YNAPCoins”)
on the YNAPWebsite by using the YNAPGuarantee system or by
participating in YNAPactivities (“Qualifying
Activities”) at Meta’s
sole discretion. ). Generally, YNAPCoins will be credited to user accounts
upon completion of a successful Meta-approved transaction or activity. If
you are a user and your account is not eligible to participate, you are
eligible to participate in the YNAPCoin reward system.
12.2 Incomplete transactions using
the YNAPGuarantee on the YNAPwebsite will not be eligible to
participate in the YNAPCoin reward system. YNAPreserves the right to
exclude items that are not subject to the YNAPCoin reward system.
12.3 YNAPcoins have no monetary
value, do not constitute the user's property, and cannot be bought, sold,
transferred or exchanged for cash.
12.4 In accordance with the rules and
regulations established by YNAPfrom time to time, and the restrictions
determined by YNAPat its sole discretion, the User may use YNAPCoins
by sending a request to Meta, and use YNAPCoins to deduct from the
price of products in accordance with YNAPfrom time to time. purchases on
the YNAPwebsite. All refunds are subject to the Returns and Refunds Policy
in Section 14.4.
12.5 The YNAPCoin you use will be
deducted from your YNAPCoin balance. Each YNAPCoin has an expiry
date. Please check your account details on the YNAPpage for YNAPCoin
balances and expiration dates.
12.6 YNAPwill notify you from time to
time that YNAPCoin Bonus Points will be applied to certain Qualifying
Activities. Eligible activities may include your purchases with participating
sellers or certain YNAPpromotions. We will notify you from time to time of
the applicable terms of such reward programs.
12.7 If you have a claim for the amount
of YNAPCoins you have received from an Eligible Event, you must submit
such claim to YNAP(here) within one (01) month from the date of your
successful delivery. We may ask you to provide evidence to support your
claim. YNAPreserves the right to refuse to resolve a claim if the deadline
for filing a complaint has passed.
12.8 YNAPmakes no guarantees and
accepts no liability for the tax liability of YNAPCoin. You should check
with your tax advisor if receiving YNAPCoins will affect your tax
liability.
12.9 To the extent required by applicable
law, YNAPreserves the right to (i) terminate the YNAPCoins Rewards
System at any time, and (ii) cancel or postpone User participation in the use
of the YNAPCoins Rewards System, including the right to acquire or
use YNAPCoins.
13. Female Shipping
13.1 After the order has been shipped
successfully, YNAPwill receive payment from the buyer and notify the
seller. Unless otherwise agreed with Meta, it is the seller's
responsibility to provide YNAPwith sufficient bank account information to
process payment for this order.
13.2 The Seller shall make every effort to
ensure that the Buyer receives the Goods on time and within the YNAPGuarantee
Time.
13.3 The user understands that the seller
bears all risks related to the transportation of the purchased goods, and
guarantees that the seller has or will insure the goods (including
transportation). If the purchased merchandise is damaged, lost or undeliverable
in transit, the user acknowledges and agrees that YNAPshall not be liable
for any loss, cost, expense or liability arising therefrom, nor shall the
seller and/or buyer be liable. The carrier will be contacted to resolve such
incidents.
13.4 For cross-border transactions.
The
user understands that when a listing indicates a product to be shipped from
abroad ("overseas product"), the product is sold by the seller
outside the relevant country, and the export/import of the product is subject
to law. Users should be aware of import and export restrictions in the
importing country. The user agrees that YNAPcannot provide legal advice in
this regard, and agrees that YNAPdoes not assume any risk or
responsibility related to the import and export of goods.
If
the user chooses to purchase products overseas, it means that the user agrees
to entrust YNAPto go through the necessary procedures/steps for overseas
imported products by himself or through a third party, and enter the relevant
laws according to law.
14. Cancellations, returns and refunds
14.1 Buyers can only cancel an order
before paying with an international credit/debit card.
14.2 Buyers may request returns andRefund.
14.3 YNAPdoes not manage
cancellations, returns and refunds of orders traded between buyers and sellers
themselves.
14.4 If you paid in YNAPCoin and
received a refund based on Meta’s Return and Refund Policy, YNAPwill refund the amount you paid
for the item and the amount of YNAPCoin you used in your account,
respectively.
15. Seller's Responsibilities
15.1 The Seller must manage and ensure the
accuracy and completeness of information such as updated prices and product
details, the number of products in stock, and updated terms and conditions of
sale in the Seller’s
product catalog, and must not post inaccurate or misleading information.
15.2 Product prices are at the seller's
discretion, except for products priced by the competent authority. The product
price shall include the full amount paid by the buyer (eg taxes, fees, etc.)
and the seller will not require the buyer to pay any additional or separate
amounts. If the listed price of a good or service does not expressly indicate
that the price includes or does not include charges associated with the
purchase of the good or service, such as taxes, packaging charges, shipping and
other charges, other charges incurred, the price is understood to be Include
all related fees above.
15.3 To the extent permitted by law,
Seller agrees that YNAPmay, at its sole discretion, conduct promotions
through price reductions, discounts or refunds or otherwise to facilitate
transactions between buyers and sellers. The final price to be paid by the
buyer is the actual price with the above adjustments applied.
15.4 In order to facilitate the purchase
of products listed by the seller, YNAPmay publish such products on third
party websites (such as portals and price comparison portals) and other
websites (domestic or international) operated by or in partnership after the
price). with Meta.
15.5 It is the seller's responsibility to
provide the buyer with an invoice in accordance with the law.
15.6 Seller acknowledges and agrees that
Seller is responsible for paying taxes, customs fees and any charges for
products sold and YNAPdoes not provide any legal or regulatory advice. If
necessary, the seller should use professional tax consulting services.
15.7 Seller acknowledges and agrees that
any breach of YNAPPolicy by Seller will result in the conduct described in
clause 7.1.
16. Charges
16.1 Unless otherwise stipulated in these
terms of service or otherwise agreed by the parties, buyers do not need to pay
any fees for using the services of Raya e-commerce trading platform.
16.2 If there is any fee payable, that fee
shall also be taxable in accordance with the relevant laws. Seller acknowledges
and agrees that YNAPmay deduct fees and applicable taxes due to YNAPfrom
the sales amount paid by Buyer. YNAPwill issue receipts or financial
invoices for fees and taxes paid by Seller upon request. See how to request a
financial invoice here.
16.3 Payment of Fees
The payment fee is the fee charged by
the YNAPe-commerce trading floor for each successful order (does not apply
to the cancellation of the entire order or the order that requires a
return/refund). In all cases, it is the seller's responsibility to pay for the
payment.
Payment fees will be deducted directly
from each order when the sale is credited to the seller's YNAPaccount
balance when the seller makes a withdrawal.
The payment fee is calculated based on the
total amount paid by the buyer for the order, including the total amount of the
item and the shipping cost actually paid by the buyer.
Depending on the payment method the buyer
chooses, the payment fees that apply to each order vary:
Payment method Fee (including VAT)
credit/debit card or
Credit card installment 1.5%
Cash on Delivery (COD) 1.5%
Domestic ATM Card/Internet Banking 1.5%
MetaPay Wallet 1.5%
16.4 Fixed Fees
YNAPaccepts sellers/YNAPas "Immediate
Refunds" (Orders placed under "Delivered") or orders with a
return/refund request that are successfully conducted through the YNAPe-commerce
exchange for the sale of products and the use of seller services (orders placed
under "Delivered"). Except why the item has not been received). The
flat fee is a percentage of the total transaction value, including VAT. Seller
is obligated to pay all fixed fees and related taxes (including but not limited
to VAT).
calculate:
Flat Fee = Total Order Value x 1.5%.
(Note: The total order value is the total
amount the buyer must pay for each specific order; excluding shipping and other
charges the seller must pay to Meta).
The flat fee is deducted directly from
each order when the sales proceeds are transferred to the seller's YNAPaccount
balance for withdrawal by the seller.
Seller agrees and irrevocably
authorizes YNAPto deduct the fees set forth in Section 16 of the Terms of
Service from Seller's YNAPGuarantee Account, YNAPAccount Balance, or
any amount held by YNAPfrom time to time or collected on behalf of Seller
without Seller's consent .
The flat fees set forth in this section do
not apply to genuine sellers (YNAPMall).
17. Disputes
17.1 If there is a problem related to the
transaction, the buyer and the seller agree to settle the dispute through
negotiation first, and YNAPwill make reasonable arrangements. If the
negotiation fails, the user can complain to the local competent authority to
resolve the disputes arising from the transaction.
17.2 Both the Seller and the Buyer
undertake and agree that they will not sue or otherwise claim against YNAPor
its Affiliates (other than YNAPor its Affiliates) with respect to any
Products related to such Claims. Transactions made on the YNAPwebsite or
any disputes related to it.
17.3 Users covered by YNAPSafeguarding
Policy may submit a written request to YNAPto assist in resolving disputes
arising from transactions. YNAPwill take necessary steps to assist users
in resolving these disputes. Please see Meta's Returns and Refunds Policy
for more details.
17.4 For greater clarity, support under
this clause 17 applies only to buyers of YNAPwarranties. Buyers using
other payment methods can contact the seller directly.
18. Feedback
18.1 YNAPalways receives information
and feedback from users to help YNAPimprove service quality.
See Meta's feedback process below:
(ii) Requires feedback in writing via
email or using the feedback form available on the App.
(iii) All anonymous replies are not
accepted.
(iv) Users who participate in the feedback
will be fully informed and given the opportunity to improve the situation.
(v) Unacceptable and defamatory responses
are not accepted
19. US Exclusion of Liability
19.1 The Services are provided "as
available" and YNAPdisclaims any warranties, disclaimers or
guarantees of any performance, implied, implied, warranties, warranties,
performance, non-violation, merchantability or fitness for a particular
purpose, and no NO WARRANTIES, GUARANTEE CURRENT, AFTER PURCHASE OR USE OF THE
PRODUCT.
19.2 The User accepts that any risk
outside the use or operation of the YNAPWebsite and/or YNAPServices
will accompany the User for a limited lifetime.
19.3 YNAPdoes not control, warrant or
assume responsibility for: (a) the suitability, existence, quality, safety or
legality of the products offered on the YNAPwebsite; (b) the ability of
the seller to sell the product or the buyer to purchase and pay for the product
Ability. In the event of a dispute involving one or more users, these users
agree to resolve the dispute directly with each other and release YNAPand
its affiliates from all claims, demands and damages, losses arising out of or
in connection with the dispute.
20. EXCLUSION AND LIMITATION OF LIABILITY
20.1 YNAPis not responsible for
contracts, warranties, errors (including necessity (active or passive), product
liability, liability or obligation), other persons in connection with laws,
legal rights, regulations or otherwise
(i) (A) loss of use; (B) loss of profits;
(C) loss of revenue; (D) loss of data; (E) loss of prestige; or (F) failure to
retain harmful practices, directly or indirectly; or
(ii) indirect, incidental, special or
consequential damages (including any loss of data, service interruption,
computer, electronic equipment) arising out of or in connection with the use of
the YNAPwebsite or services, including damages there, even if YNAPhas
been notified of this Likelihood of damage or correction.
20.2 You have the right to request
termination of your account and/or stop using the service in case of release
due to the service.
20.3 In the judgment of the court
committee, Meta's case is liable to the maximum limit permitted by law
(including your non-official unbelievable potential customers) of any third
party limited to the lesser of (A) the fees paid by you in Under YNAPWarranty
Policy; (B) 2,000,000 relevant guilders (option 2 million) or such other amount
as expressly defined in the JUMP General Judgment.
20.4 Nothing in these Terms of Service
limits or excludes any liability for personal injury or results of accuracy
caused by SHOPP's negligence, accident or fraud. SHOPP's participation in this
liability is not limited and/or excluded by law.
21. Links and Interactions with Third
Party Websites/Services
Third party links contained on the YNAPwebsite
will cause users to exit the YNAPwebsite. These links may be provided out
of courtesy. Websites or applications accessed from these links are not
controlled by YNAPin any way, and you access them at your own risk.
Users may interact with, purchase goods
and/or use third-party services, or participate in third-party promotions when
using the YNAPwebsite. Any such activity, and any terms, conditions,
warranties or representations related to it, shall be solely a
relationship/deal/agreement between the user and the relevant third party.
YNAPprovides services to you in accordance
with these Terms of Service. And the user acknowledges and agrees that certain
third parties that provide goods and/or services through the YNAPwebsite
may require you to agree to additional terms and conditions or terms and
conditions before you use or access such goods or services through the YNAPwebsite.
Acceptance of these additional terms and conditions will constitute separate
legal binding between you and such third party.
YNAPis not responsible or liable in any
way for any content (including links or links), exchanges, purchases and
transactions between users. Use with any third party website or service that
links to or links to Meta. YNAPprovides these links or facilitates
such interaction only as a convenience and the inclusion of any link shall not
in any way imply or represent Meta's affiliation, endorsement or
endorsement of any linked site and/or any content therein.
YNAPallows you to share videos from
YouTube in the YNAPLive feature ("YouTube Content"). By sharing
YouTube content, you agree to be bound by YouTube's Privacy Policy (
http://www.google.com/policies/privacy ).
22. User's Contribution to the Service
22.1 By submitting any Content
to Meta, you represent and warrant that you have obtained all necessary
rights and/or agree to grant YNAPthe following rights. You further
acknowledge and agree that you are solely responsible for any content you post
or provide on or through the Services, including for the accuracy, reliability,
originality, clear copy of rights, legal compliance with respect to any
Contribution and LEGALLY LIMITED LIABILITY. The user hereby grants to YNAPand
its successors the continuing, irrevocable, worldwide, non-exclusive,
royalty-free, sublicensable and transferable rights. , use, reproduce,
distribute, reproduce, transfer, alter, modify, create derivative works from,
publicly display, and make such contributions through or in connection with the
Services through any medium and any channel of communication, including for the
purpose of Promote or redistribute part of the Service (or a derivative of the
Service). The rights you grant to us will only end when you or YNAPdelete
your Contribution from the Service. You understand that your donation may be
diverted to various systems and modified to comply and meet technical
requirements. The rights you grant to us will only end when you or YNAPdelete
your Contribution from the Service. You understand that your donation may be
diverted to various systems and modified to comply and meet technical
requirements. The rights you grant to us will only end when you or YNAPdelete
your Contribution from the Service. You understand that your donation may be
diverted to various systems and modified to comply and meet technical
requirements.
22.2 Any content, material, information or
ideas (referred to as "Content".Submissions") posted by the User
on or through the Service or otherwise transmitted to YNAPin any
way, YNAPwill not be protected and may be subject to Disseminated or used
by YNAPor its affiliates for any purpose, including product development,
production and marketing, without charge or liability to users. By submitting
content to Meta, you acknowledge and agree that YNAPand/or Third
parties may independently develop software, applications, interfaces, products,
and modify and enhance software, applications, interfaces, products, functions,
code, or other features of the same or similar ideas as described herein.
Therefore, you hereby grant YNAPand its successors, a continuous,
irrevocable, worldwide, non-exclusive, royalty-free, sublicensable and
transferable, right to use, reproduce, distribute, republish, transmit, modify,
modify, create derivative works from, publicly available through the Display
and performance of such Submissions through or in connection with Submissions
in any medium or through any communication channel, including in order to
promote or redistribute portions of the Services (or derivatives of the
Services). This provision does not apply to individuals who are the subject
of Meta's Privacy Policy Information unless you publicly provide such
information on or through the Service. Irrevocable, general, non-exclusive,
royalty-free, sublicensable and transferable, by or in connection with in any
medium and through any communication Channel submissions, including for the
purpose of promoting or redistributing part of the Service (or its
derivatives). This provision does not apply to personal information that is the
subject of Meta's Privacy Policy unless you publicly provide this on or
through the Service. Class Information. Irrevocable, generic, non-exclusive,
royalty-free, sublicensable and transferable, through or in connection with
content submitted in any medium and through any communication channel,
including for the purpose of promoting or redistributing the Services ( or its
derivatives). This provision does not apply to personal information that is the
subject of Meta’s
Privacy Policy unless you make such information publicly available on or
through the Services. Change, modify, create derivative works, publicly display
and the execution of such submissions, through or in connection with any media
and any channel, any communications, including for the purpose of promoting or
redistributing part of the Services (or derivatives thereof). This provision
does not apply to personal information that is the subject of Meta's
Privacy Policy , unless you publicly provide such information on or through the
Services. Change, modify, create derivative works, publicly display and perform
such Submissions, through or in connection with the Submissions, through any
media and any channel, any communications, including for the purpose of
promoting or Redistribute a portion of the Service (or a derivative thereof).
This provision does not apply to personal information that is the subject
of Meta's Privacy Policy unless you publicly provide such information on
or through the Service.
23. Third-Party Access to Services and
External Linkscontribution
23.1 Each party contributing to the
Services in respect of data, messages, images, audio, video, software and other
content shall be responsible for any relevant accuracy, reliability,
originality, clarity rights, legal compliance and legal restrictions responsible
for the contribution. YNAPwill reYNAPfrom the website/app information
regarding the sale of counterfeit goods, knockoffs, smuggled goods, goods
infringing intellectual property rights and other illegal goods, services and
information upon discovery or receipt of a well-founded complaint about such
information Information. Users do not require YNAPto be responsible for
any activities or omissions of users, including but not limited to matters they
publish or otherwise provide through the service.
23.2 In addition, YNAPWebsites may
contain links to third-party products, websites, services and offers. These
third party links, products, websites, services and offers are not owned and
controlled by Meta. In fact, such products, websites, services and offers
are produced by and are owned by their respective third parties and are
protected by copyright or other proprietary rights or other intellectual laws
and treaties. YNAPdoes not review and is not responsible for the content,
functionality, security, services, privacy policies or other practices of these
third parties. YNAPencourages users to inquire about the terms and other
policies of third parties listed on their websites or otherwise. By using the
Services, you acknowledge that YNAPis not responsible for your use or
inability to use any website or widget. You further acknowledge and agree
that YNAPmay prohibit your use or removal of any third-party link or
application on the Services to the extent such third-party restrictions are in
violation of these Terms of Service.
24. USER ASSESSMENTS AND WARRANTIES
User represents and warrants that:
(a) the User has the ability, (in the case
of a minor, with the valid consent of a parent or legal guardian), the legal
right and ability to sign these Terms of Service and abide by their terms; and
(b) Users use the Services only for lawful
purposes and in compliance with these Terms of Service and all applicable laws,
rules, regulations, directives, guidelines, policies and regulations.
25. Compensation
You agree to indemnify, defend and hold
harmless Meta, its shareholders, subsidiaries, affiliates, directors,
officers, agents, co-brand owners or partners, and employees from claims and
lawsuits. , actions, proceedings and obligations, losses, payments, fines, penalties,
fees and related costs (including dispute resolution costs) are borne by the
indemnified party due to (a) transactions conducted on or in connection with
the YNAPwebsite (unless YNAPor its affiliates are the seller of the
transaction related to the claim), (b) YNAPWarranty Policy, (c) organized,
operated, administered and/or executed by or on behalf of Meta, (d) your
breach of or failure to comply with any provision of these Terms of Service or
any policies or guidelines referred to herein, (e) your use or misuse of the
Services, or (f) your violation of any law or the rights of any third party, or
(g) the User any content posted.
26. Privacy
If any provision of these Terms of Service
is unlawful, revoked or unenforceable for any reason, then that provision shall
be severed from these terms and conditions. This Agreement does not affect the
validity or enforceability of any remaining provisions, nor does it affect the
validity or enforceability of any provision subject to legal review.
27. Applicable law
These Terms of Service shall be governed
by and construed in accordance with applicable laws. Any dispute, controversy,
claim or disagreement arising out of or in connection with these Terms of
Service against or in connection with YNAP or any indemnified party that
is the subject of these Terms of Service shall be resolved by the relevant
International Arbitration Center (VIAC). The language of arbitration shall be
the relevant language.
28. General provisions
28.1 YNAP reserves all rights not
granted herein.
28.2 YNAP reserves the right to amend
these Terms of Service at any time by posting the revised Terms of Service on
the YNAP Website. User's continued use of the YNAP website after
posting changes will constitute User's acceptance of the revised Terms of
Service.
28.3 The User may not assign, sublicense
or transfer any rights or obligations hereunder granted to the User.
28.4 Nothing in these Terms of Service
shall create a partnership, joint venture or agency owner relationship between
you and Meta.
28.5 Meta's failure to perform any
provision of this Agreement at any time or time shall not in any way
affect Meta's subsequent rights to exercise such rights, unless such
rights are waived in writing.
28.6 These Terms of Service are for the
benefit of YNAP and the User only, but for the benefit of any other person
or entity, excluding Meta's affiliates and subsidiaries (and each
successor or assignee of YNAP or its affiliates and subsidiaries).
people).
28.7 The terms set forth in these Terms of
Service and any agreements and policies contained or referenced in these Terms
of Service constitute the general agreement and understanding between the
parties regarding the Services and the YNAP Website, and supersede any
prior agreements or understandings between the parties. parties involved in
this. The parties enter into an agreement in accordance with these Terms of
Service, and the parties do not rely on representations, representations,
warranties, understandings, promises, promises or promises of any kind, except
as expressly provided in these Terms of Service. These Terms of Service shall
not be contradicted, construed, or supplemented by evidence of prior
agreements, any existing oral agreements, or any consistent additional terms.
28.8 You agree to comply with all
applicable laws relating to anti-corruption and anti-bribery.
28.9 If you have any questions or concerns
about the Terms of Service on the YNAP Website or issues related to the
Terms of Service, please contact YNAP here.
Legal Notices: Please send all legal
notices to YNAP here – Attn: Relevant Legal Team.
I have read these Terms of Service and
agree to all of the terms below, as any terms will be modified below. By
clicking "Sign Up" or "Sign Up via Facebook" when
registering to use the YNAP website, I understand that I am creating a
digital signature that I understand has a quality and effective hand signature
effect.
Updated April 27, 2022.
This version goes into effect on April 5,
2022. To refer to earlier versions of the Terms of Service, click here.
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